In the area below, enter your Order Number (from your order confirmation email) and the e-mail address you used to place your order. If your order has shipped, the tracking number will appear in the Order Items section.

NOTE: Most orders take 3 TO 7 BUSINESS DAYS to be processed BEFORE THEY SHIP. Backpacks and Lunchboxes take longer -- they normally take 5 to 10 Business Days to process. 

Some orders may ship from multiple locations, via different shipping services, and arrive on different dates. 

Your order will receive a Tracking Number after it has shipped. If you don't see a tracking number yet, please wait 1 to 2 days and check again.

NOTE: This tool is for regular orders only. Pre-orders cannot be found in the Order Status tool.

Click here to return to the Customer Support Center.